The Global Standard for Hotel & Resort Operations.

Most hotels run a PMS (Opera, Mews, Cloudbeds), a channel manager, a revenue management system, a housekeeping app, a maintenance tracker, a spa booking tool, a golf tee-time system, an F&B POS, a key management vendor, an IoT monitoring platform, a review aggregator, and a paid media agency or tool. That is twelve separate vendors, twelve invoices, and zero integration between them. Calisto consolidates all of these: Pulse handles channels and pricing, POS handles every outlet with charge-to-room, Dispatch handles housekeeping and maintenance, Navigator handles spa and golf and amenity booking, Access handles digital keys, Signal handles IoT, Reputation handles reviews, and Sites handles direct bookings. One login, one guest record, one folio.

Every hotel operation touches all three suites. Ops Suite products (Pulse, Navigator, POS, Dispatch, Ledger, Assure, Signal, Access, Sync, Display, Purview, Inventory) handle channel distribution, pricing, F&B, housekeeping, folios, IoT, and digital keys. Work Suite products (Inbox, Mail, Voice, Live, Tasks, Calendar, Sign) handle omnichannel guest messaging, front desk phones, group sales meetings, turnover checklists, and contract signatures. Marketing Suite products (Sites, Apps, Studio, Reputation, Echo, Ethos, Campaigns, Tickets, Circle) handle your direct booking website, branded guest app, review aggregation, local SEO, loyalty programs, and referral tracking. A booking on Expedia triggers a pre-arrival message in Inbox, a room prep in Tasks, a key provision in Access, a revenue entry in Ledger, and an upsell offer through Campaigns. No integrations to configure.

Yes. Calisto supports a bring-your-own-backend architecture. Deploy on your own database and object storage, in your own jurisdiction, under your own control. EU hotels facing GDPR can keep guest data in Frankfurt. Singapore hotels facing MAS requirements can keep data locally. French hotels facing data residency mandates can comply natively. Most PMS platforms (Opera Cloud, Mews, Cloudbeds, RoomRaccoon) force their cloud. Calisto gives you the choice: our infrastructure or yours.

Yes. Calisto connects to 56 payment gateways across 30+ countries. Keep your existing merchant relationship and negotiated rates. Handle international guests with regional gateways: Razorpay for India, M-Pesa for East Africa, Mercado Pago for Latin America, Mollie for Europe, and Stripe or Square where you already use them. Room charges, restaurant POS, spa, golf, and amenity payments all process through your chosen gateway. Cross-currency folios settle in the guest currency and report in yours.

Yes. Unlimited properties with consolidated dashboards, cross-property reporting, brand-standard enforcement via Assure, a central reservation system (CRS) for portfolio-wide inventory and rate management, chain-wide pricing strategies with property-level overrides, and owner statements with trust accounting for each property. Staff permissions by property, department, and role. One login for the entire portfolio.

Hotels serve international guests by definition. Calisto was built for this reality from day one: multi-language guest communications (pre-arrival, check-in, concierge, post-stay in the guest language), multi-currency folios (charges in guest currency, reporting in hotel currency), 56 regional payment gateways, and regional tax automation. OTA channel sync works across Booking.com, Expedia, Agoda, Hotelbeds, and 200+ others regardless of the guest origin country.

Full multi-outlet F&B support. Each outlet (lobby restaurant, pool bar, room service, spa cafe, golf clubhouse, private dining, rooftop) gets its own POS terminal, menu configuration, and kitchen display. Every charge posts to the guest folio automatically via charge-to-room. Seat designer for table layouts. BEO management for banquets. 11 delivery platform connections. Food cost tracking and waste management. The folio that used to require night-audit reconciliation across four separate POS systems now balances itself.

The Deals pipeline in the Work Suite tracks every group inquiry from initial RFP through signed contract. Build professional proposals with pricing from your rate engine. Close with e-signature via Sign. Won deals automatically create group blocks with room allocations, release dates, and rooming list templates. Live enables virtual site tours for remote planners. Campaigns re-engages past corporate clients with targeted sequences. Circle turns satisfied event planners into referral sources with trackable links and commission structures.

Yes. The same platform a 12-room boutique uses is the same platform a 200-property chain uses across multiple countries. You do not outgrow Calisto and migrate to a different tier or product. A boutique starts with reservations, channel sync, and guest messaging. A resort adds spa booking, golf tee times, F&B POS, and amenity day passes. A chain adds CRS, brand-standard inspections, owner reporting, and portfolio analytics. Same platform, same login, same data.

Access issues digital keys through Navigator with Apple Wallet and Android support. Control entry by floor, zone, time-of-day, or room type. Every access event is logged in a full audit trail. Keys auto-provision at check-in and auto-revoke at checkout. No per-door monthly fees. Compatible with major smart lock hardware. Staff master keys, zone access for housekeeping, and time-restricted vendor access all managed from one dashboard.

Calisto was designed by someone who has actually run hospitality operations. The night audit workflow exists because that person needed folios to balance across four outlets before sunrise. The spa no-show rebook exists because an empty treatment slot at 2pm costs real revenue. The group block release notification exists because a planner once lost 40 rooms they assumed were still held. Every workflow reflects an operational reality, not a product hypothesis.

Yes. Start for free with full access to all 50 products across all three suites. No credit card required, no time limit, and no feature restrictions. You only pay the 2% revenue share once you begin processing transactions.

Because it makes us partners, not just a vendor. A fixed subscription means your software company gets paid whether you have a record month or an empty lobby. A revenue share means we are financially invested in building tools that actually grow your occupancy, your ancillary revenue, and your direct bookings. If you have a slow month or a seasonal closure, your bill scales down with you.